Shipping Policy
Delivery from RYZE Superfoods is available within the United States. The order preparation period and the carrier transit estimate are separate stages, as explained below.
United States destinations
We accept delivery destinations in the United States only. Standard Shipping is free on all US orders, with no minimum order amount. This service does not cover international addresses.
Processing first, transit second
The processing estimate is 1–2 business days. After dispatch, allow an estimated 4–6 business days for the shipment to travel to you. Business days exclude weekends and US public holidays. These timeframes are estimates rather than an unconditional promise of a particular arrival date.
Tracking is sent after shipment
Once the parcel is dispatched, tracking information is sent to the email address associated with the order. Keep that message for carrier updates. If you cannot find the tracking email, contact the store with your purchase reference.
Corrections and delivery enquiries
Please check the full delivery address before confirming payment. Report an error immediately, although a correction cannot be guaranteed after dispatch. If a parcel is delayed, lost, damaged or delivered incorrectly, send us the order number, tracking details and any useful photographs. We will investigate with the carrier and advise the next steps.
If the dispatch estimate cannot be met
We will notify you when we cannot ship within the stated time and explain the revised schedule and your options. Where required, you may agree to the delay or cancel the unshipped order for a prompt refund. We do not substitute an unsupported arrival promise for that notice.
Your merchant and support contacts
Trading name: RYZE Superfoods
Customer enquiries by email: Support@fineflavormushroomcoffee.shop
Telephone for enquiries: 801-668-6175
Business correspondence and physical address: 657 W Sidney Ln, Saratoga Springs, Utah, 84045, United States